USA Direct was started by Kiwis living in the USA with the aim to provide a better shipping option for Kiwis back in NZ when they are shopping online in the US.
Our warehouse is centrally located in the USA in Dallas, TX. We are able to accept all types of cargo at our warehouse from small packages, full pallets to 20ft and 40ft containers.
We understand how stressful it can be dealing with unknown companies halfway around the world, understanding foreign processes and dealing with shipping uncertainties. Not to mention the risks involved too from buying online from private sellers. If you’ve seen something you want to purchase in the US but just aren’t comfortable sending your hard earned money to some stranger on Marketplace with the hopes of receiving your goods, we can help you from the purchase to the collection all the way to its shipment to NZ.
A lot of US companies don’t want to ship to New Zealand and if they do, they will charge you ridiculous prices. Plus a lot of items come in oversized boxes costing you even more money in shipping. That’s where we come in, over the years we’ve developed close relationships with all the major air carriers like FedEx and DHL, local carriers and international ocean carriers. Because of this, we’re able to offer our customers some of the best prices in the industry without compromising on quality or service.
At USA Direct we provide item consolidation services, cargo package size reduction saving you a lot of money on international shipping costs. We treat your cargo as if it were our own and ensure a smooth, reliable process with zero guesswork.
Whatever you need shipped back home, big or small, we have the expertise to get it to you at the best possible price without all the hassle or hidden fees. Go to our online quote page and compare our prices to the others and see for yourself, you won’t be disappointed!
Our customer service approach is personalized and proactive, which allows us to address individual needs and provide tailored solutions to meet specific requirements.
We understand that the world of logistics operates around the clock, which is why we offer 24/7 support to our customers. Our team is available at any time of the day or night to answer questions from our customers in New Zealand or provide updates on shipments, or address any issues that may arise. Whether you have a last-minute request or need urgent assistance, our customer service team is always ready to help, ensuring a seamless and stress-free experience for our clients.

We continually focus on value, cost mitigation and optimization in the supply chain to offer competitive pricing

Our Staff are on call to answer any questions or concerns you have regarding your shipment

We offer insurance coverage to provide protection of your high valued cargo until it arrives at its destination
© 2025 • USA Direct